It wasn't too difficult getting someone to do it in St. Andrews, but at what is technically my branch in Dundee, they weren't keen.
Apparently the Bank of Scotland now has a policy of not confirming identities for people unless they are personally known. Although it's my branch, I probably haven't passed its portals within a couple of years, so no surprise that they weren't keen on that basis. However, I eventually got the manager to read the form, which explicitly only requires them to confirm that my passport and driving licence photos look like me, not that they personally know me to be the person concerned, and everything turned out OK.
Assuming that both I and